LeRoy Pennysaver & News

LE ROY PENNYSAVER & NEWS - OCTOBER 3, 2021 1. On average, how often do you visit the WML in a typical month? __ Less than one visit per month __ 1-2 visits per month __ 3-4 visits per month __ 5 or more visits per month 2. In general, what is the main reason you visit the WML? __ Books/Audiobooks (browse, checkout, pickup holds, etc.) __ DVDs (browse, checkout, pickup holds, etc.) __ Computers/Wi-Fi (use library computers or library free wi-fi with personal device) __ One-on-one Help/Training with Staff (research, computers, technology, etc.) __ Programs (attend adult, teen, children, or family programs) __ Space (use of tables/chairs and workspace) __ Other ___________________________________ _____________________________________ 3. In general, how satisfied are you with the service you selected in the previous question? __ Very satisfied __ Somewhat satisfied __ Neither satisfied nor Dissatisfied __ Somewhat dissatisfied __ Very dissatisfied 4. In general, how satisfied are you with the overall customer service you receive when visiting the WML? __ Very satisfied __ Somewhat satisfied __ Neither satisfied nor Dissatisfied __ Somewhat dissatisfied __ Very dissatisfied 5. In your opinion, what is one of the most important service, programs, or benefits that the WML offers to the community? 6. In your opinion, what is one change you would like the WML to make? 7. In your opinion, what is one service or program that the WML should offer to the community that they currently do not? 8. How has COVID-19 and/or street construction changed your library use? 9. Additional comments: Woodward Memorial Library Long-Range Planning Survey. The Woodward Memorial Library (WML) is updating its long-range plan. Please complete this survey to assist with process and return to the Library by Monday, October 25. Note: The following questions are intended to reflect your library use prior to COVID-19 and road construction.